Adoptions Customer Service Coordinator
Work Days: 20 hours per week, flexibility in days and some weekend work required
Salary: $18/hour
Start date: May 2022

The Adoption Coordinator is a customer service oriented dog lover who finds joy in matching foster dogs with adopters. The Adoption Coordinator uses their skill set in working with people and understanding dog behavior to make matches and complete adoptions. The Adoption Coordinator will work partly from home, but may be required to work on site as needed during adoption hours.


  • Review and answer adoption applications using OTAT’s “open adoption” model
  • Answer emails and make phone calls to assist applicants in finding a dog
  • Assist Spanish speaking applicants in the adoption process
  • Maintain OTAT’s spreadsheets and databases
  • Follow established OTAT policies and protocols


  • Bilingual Spanish and English preferred
  • A minimum of 3 years working professionally with dogs
  • A love for working with both people and dogs
  • Excellent customer service skills
  • Excellent email communication skills
  • Excellent phone communication skills
  • An attention to detail and willingness to commit to excellency in administrative tasks
  • A positive outlook and sense of humor
  • Ability to work independently, balanced with an ability to work within a team and ensure a collaborative approach
  • Ability to manage the emotional aspects of rescue work in a professional manner

Email resume and brief cover letter to [email protected]



Title: Finance/Accounting Manager, One Tail at a Time

Location: Chicago, IL
Position Type: Full-time, hybrid
Salary: Starting at $50,000-$60,000 (based upon experience)
Start Date: Ongoing

One Tail at a Time is seeking to hire its first Finance/Accounting team member! This newly created position will work closely with the organization’s Executive Director, Development Director, and Board to deliver timely and accurate reporting. The Finance/Accounting Manager is responsible for maintaining the general ledger, executing regular close procedures, assisting with financial planning and forecasting processes, and performing analysis.


  • Lead month-end and year-end close processes for One Tail at a Time
  • Prepare monthly journal entries and balance sheet reconciliations
  • Own budgeting and forecasting processes in conjunction with the Board and fundraising
  • Oversee all financial statements with a focus on cash flow management
  • Process Accounts Payable and Accounts Receivable payments
  • Ensure the accurate and timely processing of payroll and payroll updates
  • Track expenditures and revenues by function, activity, and donation restrictions
  • Work with the Board to ensure a clean and timely year end audit
  • Use QuickBooks and Microsoft Excel to track and manage financial data
  • Create monthly Board of Directors Financial Reports
  • Set up tracking systems for income and grants
  • Record income and deposits
  • Manage bill pay and reimbursements

Required Qualifications:

  • Self-starter, with strong analytical, organizational, and critical thinking skills
  • Bachelor’s degree in accounting, finance or related field
  • 4+ years experience in finance or accounting
  • Sound understanding of US GAAP and month-end close processes
  • Advanced Excel skills
  • Experience/proficiency in QuickBooks or similar software is required
  • Nonprofit experience is preferred
  • A love for working with both people and pets
  • Positive outlook and sense of humor

One Tail at a Time is an Equal Opportunity Employer with a commitment to fostering and growing diversity, equity, and inclusion. To apply, please submit a copy of your resume and any cover letter to [email protected]