Job Title: Pet Mutual Aid Liaison
Reports to:  Pet Mutual Aid Director
Direct Reports:
Key Work Partners: Executive Director, Operations Director, Veterinarians, Veterinary Technicians,
Clinic Staff, Volunteers, PMA Partners
Salary and Benefits: Hourly wage: $20-23 (based on experience), flexible schedule. This is a part-time
position with an expected 10 hours per week, a maximum of 20 hours per week. This position is 100%
grant-funded and is considered temporary until March 2025, with an opportunity to become full-time
(contingent on grant extension).
Overview: The Pet Mutual Aid Liaison is crucial in fostering a supportive and resource-rich environment
for pet owners in the 60619 community, focusing on empathy, collaboration, and sustainable solutions.
The primary responsibilities encompass a range of tasks aimed at supporting pet owners in the
community, fostering community engagement, and ensuring the smooth operation of the Pet Mutual
Aid program within 60619, specifically community members within Gyrls in the H.O.O.D., CUSP,
Chatham Academy, and MASK.

Duties and Responsibilities

● Community Engagement: Actively listening to community members to understand their
concerns, challenges, and needs related to pet ownership. Building trust and rapport with
residents to facilitate open communication.

● Needs Assessment: Conducting surveys or interviews to gather data on pet owners' specific
needs and preferences within the community. Identifying common issues and areas where
support is needed.

● Resource Identification: Researching and compiling a list of available resources, including free
pet food, litter, leashes/collars/ID tags, low-cost veterinary services, and informational support
for pet-related concerns.

● Resource Distribution: Collaborating with local organizations, businesses, and agencies to
ensure the availability and distribution of resources to pet owners in need. Organizing events or
distributions to provide access to essential pet care items and services.

● Education and Support: Providing informational support to pet owners on topics such as
responsible pet ownership, nutrition, healthcare, behavior training, and emergency
preparedness. Offering guidance on accessing available resources and services.

● Advocacy and Networking: Advocating for the needs of pet owners within the community and
seeking opportunities to collaborate with other organizations and stakeholders to improve
access to pet-related resources and services.

● Sustainability: Developing strategies to ensure the sustainability of pet assistance programs,
such as fundraising, grant writing, volunteer recruitment, and community partnerships.

● Documentation and Reporting: Maintaining accurate records of community interactions,
resource distribution, and outcomes. Generating reports to track progress and evaluate the
effectiveness of pet assistance initiatives.

● Assisting in coordinating community events such as pet food pantries/vaccine clinics

● Listening to concerns and needs

● Providing available information and resources

● Relaying any concerns and questions that are not answered to the PMA director or OTAT
medical director

● Assisting with donation unloading, sorting/organizing at events, and PMA space (work at PMA
space will be limited to once or twice a month with several days' notice)

● Data entry

● Attend scheduled meetings and outreach events, including mixers and school events

● Encourage a culture of education and inclusivity by embracing volunteers and engaging the
community in One Tail at a Time’s mission

Experience & Requirements

  • Excellent communication skills
  • Flexibility and a friendly, community-oriented approach
  • Experience in customer service or a related job
  • Ability to carry up to 40 lbs.
  • Comfortable working with clients of all ages, including school-age children
  • Reliability and punctuality
  • Ability to meet deadlines for specific tasks such as data entry
  • Established community member of 60619

Email [email protected] with a resume and brief cover letter to apply