Membership
Frequently Asked Questions

First and foremost, thank you for being a part of the OTAT family! Your support means the world to the rescue pets in OTAT’s care and we couldn’t do any of this without you! Below are some of the more commonly asked questions from current OTAT members. If you have a question that isn’t answered below, please feel free to email us at [email protected].

I'd like to increase my monthly contribution!

Thank you for your interest in upgrading your membership support – even a $5 monthly increase makes a huge difference for animals in need! Upgrade for $10 or more a month and you’ll get to select a thank you gift. If you choose to do so, you can upgrade your membership here!

I moved and need to update my address or I have a new payment method!

Update your contact info here or email us at [email protected], and we’ll update it for you! Got a new card for your membership donation? You can either reach out to us at [email protected] to proactively update it, or wait for an email from Funraise, our giving platform, where you can update the payment info online yourself!

Unfortunately, I need to cancel my membership. Can you help?

We completely understand! Just send us an email at [email protected] to let us know you’d like to cancel your monthly contribution.

Thanks for helping us save these pets!